The primary objective of this work package is to identify which human activities need to be taken into account during key points in the incident evolution, where decisions need to be made.

The type of decisions in the crisis management chain that are needed will be identified and addressed. This work package will also develop a methodology for communication and coordination during crisis situations that reflects the respective roles of members of the public, media organisations, first responders and intervention commanders at different levels.

Work package leader: Sheffield University